How to Transfer Your Verizon Number to Another Carrier?

Before porting your number from Verizon, ensure your number is eligible for transfer, the Verizon account line stays active, Number Lock is disabled, and all necessary account details, such as your account number and Number Transfer PIN, are ready. Additionally, be aware of possible porting timeframes, temporary service downtime, and potential costs if you're under contract.

Before starting the number porting process, verify your Verizon number’s phone number portability status with the new carrier. While most providers accept moving a Verizon mobile phone number to their system, certain prepaid carriers or regional networks may have restrictions.

Your Verizon line must remain active during the entire porting process. If the line is suspended or canceled before the transfer is completed, the number becomes unavailable, and the port request fails.

Ensure you have all the necessary account details ready. Your new carrier will need your Verizon account number, account holder name and address, billing ZIP code, and other information to transfer your number.

Verify that your Verizon number is not carrier-locked, as a locked number will only work on Verizon’s network. If your number is locked, Verizon will block the transfer request.

To disable Number Lock, you can either dial *611 and follow the prompts or turn it off through the My Verizon portal.

• Step 1: Sign in to your My Verizon account on the app or website.
• Step 2: Go to the Security section and open Number Lock.
• Step 3: Select Off for the line you want to unlock.
• Step 4: Enter the security authorization code sent to your device to confirm the change.
• Step 5: Tap or click Save Changes.

A Number Transfer PIN is a unique PIN required for each line when you want to port out a number from Verizon. You must have a standard monthly Verizon account and be signed in to My Verizon as an Account Owner or Account Manager to generate an NTP.

Here are the methods you can follow to generate an NTP:

Method 1: Dial #PORT (or #7678)

From the phone number you want to transfer, dial #PORT. Verizon will verify the device and send a link to generate your Number Transfer PIN in My Verizon.

Method 2: My Verizon (Standard Monthly Accounts)

Log in as Account Owner or Account Manager and go to:
Create Your Number Transfer PIN → Generate PIN.

Method 3: My Business Wireless (Business Accounts)

Sign in as Primary Contact or Administrator and follow:
Search/Select Line → Line Overview → Device Information → Number Transfer PIN → Generate PIN.

The number porting time from Verizon to another carrier is typically just a few hours when switching between major mobile providers. However, the time can vary depending on factors such as the type of account, network compatibility, and carrier processing times. In some cases, such as business lines, landline numbers, or ports to certain prepaid carriers, the process may take up to 24 hours or a few business days.

During the porting process, there may be a short period when your number becomes temporarily unavailable. This is normal and can occur while the new carrier completes activation.

Verizon doesn’t charge a direct fee for porting your number, but certain costs may still apply. If your line is under a contract or device payment plan, you may need to pay any remaining balance or early termination fees. Additionally, if you port out your final phone line, any connected devices, like tablets, smartwatches, or hotspots, must be canceled separately to avoid continued billing.

To port your Verizon number, first disable Number Lock if it’s enabled and generate a Transfer PIN. Then, provide this information to your new carrier, and they will initiate the transfer, which will automatically disconnect your Verizon line once completed.

A. For Standard Monthly Accounts:

• Step 1: Ensure Number Lock is turned off if enabled. And, generate a Number Transfer PIN in My Verizon.
• Step 2: Tell your new carrier which line you want to move and provide them with your Number Transfer PIN and Verizon account information.
• Step 3: The new carrier will contact Verizon to initiate the port. Once the transfer is complete, Verizon will disconnect your line.

B. For Business Accounts:

• Step 1: Generate a Number Transfer PIN for each line you want to port.
• Step 2: If you are porting 10 or more lines, call 1-800-922-0204 to coordinate the transfer with Verizon.
• Step 3: Contact your new carrier. They will provide you with the required documents, such as LOA (Letter of Authorization) and COB (Customer Order Form), to proceed with the transfer.
• Step 4: Submit the LOA and COB, Verizon account information, and the numbers you want to port.
• Step 5: The new carrier will submit the port request to Verizon and initiate the transfer of your number. Once the porting process is successfully completed, Verizon will automatically disconnect the line.

Various porting issues can occur if your account details are incorrect, you have unpaid charges, or your Verizon line becomes inactive. Even after the transfer is complete, you may experience technical glitches such as failed calls or messages. So, it’s important to verify your information, keep your service active, settle any balances, and contact your new carrier’s support team if issues continue.

One of the most common issues is providing incorrect information to the new service providers. This can include errors in account numbers, transfer PINs, or personal information.

Solution Tips:

• Double-check all the information you provide.
• Verify your personal details, such as name and address, match those with your Verizon account.

If you have unsettled bills or pending charges on your Verizon account, you cannot port your number.

Solution Tips:

• Before initiating the process, clear all your pending dues.
• Contact Verizon to confirm that there are no outstanding payments or issues with your account.

Many deactivate their account before switching to a new carrier. This can create a problem when transferring the number, as your account must be active during the process.

Solution Tips: 

• Coordinate with Verizon to ensure your account is not deactivated prior to porting.
• Keep your Verizon account active until the porting process is completed.

Sometimes, technical glitches may arise after the porting process, too. These issues are often related to the call or text functionality. For example, your calls may not connect property, or you may be unable to send or receive the messages.

Solution Tips:

• After completing the porting, test your phone for calls and texting.
• If issues persist, contact the new provider’s technical support team for assistance.

Switching carriers doesn’t mean you have to give up your existing Verizon phone number. As long as you have your Number Transfer PIN and the required account details, you can easily port your number to another mobile provider, or even to a VoIP service, without any interruption in communication.

If you’re looking for more flexibility, advanced calling features, and the ability to use your number across multiple devices, a virtual phone system can be an excellent alternative to traditional carriers. Porting to a VoIP solution turns your regular number into a virtual phone number. So, with just an internet connection, you can manage calls and texts from your smartphone, laptop, or desktop.

Among modern VoIP providers, Calilio stands out for its affordability, reliability, and global accessibility. The platform offers a smooth number porting process, advanced call management tools, and even free porting for US local numbers. Whether you're streamlining your personal communication or upgrading your business phone system, Calilio makes the transition simple and cost-effective.