Calilio Vs OOMA: Which Business Phone System Excles?

Calilio is a top choice when evaluating VoIP service providers, often surpassing OOMA in critical features and functionalities. Although OOMA is a solid choice, it needs to be improved in some crucial areas where Calilio excels.

Calilio Vs. OOMA: Comparing Price

Differentiating the prices between the two, there are differences in the basic and business plans. Along with pricing differences, there is a clear difference between the two in terms of the features in the distinct pricing.

Essential Plan ($19.95 monthly per user)

Professional Plan ($24.95 monthly per user)

Professional Plus ($29.95 monthly per user)

OOMA Pricing

The OOMA pricing section is divided into three plans. The Essential plan offers a basic VoIP phone system, while Pro Plus plans provide an advanced level of service.

Calilio Pricing

Calilio's pricing table is notable for its full-of-feature business phone system plan, which has three plans.

Basic Plan ($12 monthly per user)

Business Plan ($28 monthly per user)

Enterprise plan (Custom)

Where OOMA Falls Behind Calilio?

Regarding some significant areas, OOMA needs to catch up to Calilio. It also requires a few necessary features as a VoIP provider, due to which businesses search OOMA alternatives

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Higher Basic Cost

OOMA's basic residential plan starts at $19.99 monthly, while Calilio's basic plan is only $12.95 monthly. This makes OOMA's starting price over 50% more expensive than Calilio for basic VoIP service.

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No Free Phone Number Porting

OOMA charges a fee of $39.99 to port your existing phone number over to their benefit. Calilio offers free phone number porting to make switching providers easy. Also, many other OOMA alternatives charge less cost or a free-of-cost number porting service.

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Poorer Call Quality

Many users reveal that OOMA has a lower overall call quality due to higher jitter, latency, and audio problems. When seeking OOMA alternatives, it's notable that Calilio addresses these issues.

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Not Reliable

OOMA's reliability and uptime could be more substantial. There are many general issues with the OOMA VoIP phone system's reliability, including redundancy issues. However, Calilio's VoIP phone system network boasts built-in redundancy to maximize uptime

improved customer service with expandibility

Improved Customer Support

Calilio offers live customer service by phone, email, and chat. There are fewer support choices for OOMA.

Expandability

Calilio's VoIP phone system can be readily scaled up or down. OOMA needs to be able to adjust to shifting requirements. Exploring alternatives to OOMA, solutions like Calilio provide scalable features.

Clear call quality

Call Clarity

Calilio uses cutting-edge technology as a VoIP service provider to provide evident call quality. The consistency of OOMA call quality could be improved.

Adaptability

Calilio offers extensive levels of customization, including branding elements, IVR menus, music holding, and vanity numbers. OOMA offers few custom options compared to Calilio

Mobile App

Calilio's mobile app receives consistently excellent reviews. Users praise its intuitive and reliable interface, smooth call handling, comprehensive features, and polished design.

robust security and safe communication system

Security

Calilio implements end-to-end call encryption for enhanced security. Encryption protects calls, meetings, and data from unauthorized access and surveillance.

Integrations

With integrated business apps, Calilio unifies communication channels. Moreover, it allows seamless integration with CRMs for proper business communication.

VoIP features comparison of Calilio vs. OOMA

Features in Calilio and OOMA lead the business phone system providing the ultimate VoIP solution. But we've detailed some of the most important comparison variables to assist you in choosing which of the two is superior.

Calling Feature

Comparing and contrasting the general Calling features of OOMA and Calilio to determine a better alternative.

FeatureCalilioRingCentral
Calling and SMS
Conference Calls
Call Transfer
Call Recording
Call Box
New Leads Alert
Call Whispering
Queue Call Back

Common Features

Calling and SMS

Using the VoIP service providers Calilio and OOMA, users of these VoIP business phone systems can communicate with clients in real-time by sending and receiving voice calls and SMS messages.

Conference Calls

Employing a VoIP phone system, several participants can join productive group call meetings with conference calling features offered by both VoIP platforms.

Call Transfer

With this VoIP provider, users can transfer calls to route clients to the right person, whether an external number or another inside extension.

Call Recording

Call Recording on these VoIP service providers allows businesses to save calls for quality assurance or training.

Distinct Features

Call Box

The ability to automatically answer and redirect incoming calls instead of a receptionist is a unique feature of the VoIP phone system from Calilio. Moreover, a unified feature enhances Calilio's callbox functionality.

New Leads Alert

Sales teams can promptly reach out to potential customers ahead of rivals thanks to Calilio's business VoIP platform's real-time new lead alerts.

Call Whispering

During client calls, agents can covertly coordinate information using Calilio's call whisper VoIP feature.

Queue Call Back

Instead of waiting on hold for an agent, Calilio's call queue callback function allows users of their VoIP business phone system to save time.

Customer Experience

Fostering enduring business-customer relationships requires crucial customer engagement tools. These include an Auto Reply Strategy, Tags in CallBox, Dialer, Voicemail to Email, Call Analytics, Web App, Mobile App, and Auto Message.

FeatureCalilioRingCentral
Voicemail
Voicemail To Email
Call Analytics
Web App and Mobile App
Auto Reply Strategy
Tags in CallBox
Tags In Dialer

Common Features

Voicemail

Voicemail capabilities on Calilio and Ooma's VoIP service providers allow users to record customized greetings and leave messages for missed calls using these commercial phone systems.

Call Analytics

Both Calilio and Ooma provide robust call analytics, allowing companies to use their VoIP phone system to generate data on call volume, wait times, abandoned calls, and other metrics.

Web and Mobile Apps:

Calilio and Ooma offer web and mobile apps to handle contacts, voicemails, corporate phone system functions, and more from a desktop or smartphone.

Distinct Features

Auto Reply Strategy

For VoIP phone systems, Calilio's unique auto-reply feature allows for personalized text or audio answers to incoming calls. With its distinct auto-reply strategy, it proves to be a better OOMA alternative

Tags in Dialer

By adding tags, you can group contacts in the dialer using Calilio's according to segment, campaign, or other criteria. The tags in the dialer feature make Calilio a better choice.

Automatic Messages

For scheduled reminders, warnings, and notifications, Calilio's commercial VoIP solution has an auto messaging feature. This promotes the upkeep of positive client interactions.

Integrations and Team Collaboration

Assessing the production and security capabilities of Calilio and Vonage to decide which is the better choice for a corporate phone system.

FeatureCalilioRingCentral
Agent Groups
Global Phone Numbers
Integrations
Daily Member Reports
Member Ratings
Member ROI

Common Features

Agent Groups

With these cloud business phone systems, agent groups may be configured with shared call handling rules, waiting lines, and analytics using the VoIP phone solutions from Calilio and Ooma.

Global Numbers

With the help of Calilio and OOMA, you may create local virtual phone numbers across several foreign nations and create a worldwide presence.

Integrations

Calilio and Ooma facilitate the integration of VoIP platforms with well-known corporate applications such as helpdesk, marketing, CRM, and more by use of open APIs.

Distinct Features

Daily Member Reports

Calilio provides daily member reports, including transcripts and other analytics. One feature that sets Calilio apart from many other VoIP service providers is the Daily Member Reports tool.

Member Rating

Customers can rate agents on Calilio's VoIP platform with a 1 to 5-star rating after a call, allowing them to monitor their level of satisfaction over time.

Member ROI

The business VoIP solution from the Member ROI feature of Calilio determines the return on investment for each agent by using sales income.

Advanced Features

VoIP's advanced features, such as sentiment analysis, traffic by country, and most-used words, provide insights, and traffic by government enhances global communication analytics.

FeatureCalilioRingCentral
Auto Greetings
Reminders
Sentiment Analysis
Most Used Words
Traffic By Country
Bulk SMS Campaigns

Common Features

Auto Greetings

Callers can be routed to personalized auto greetings on both VoIP platforms. Auto Greetings makes it easier to draw in potential company leads.

Reminders

The business VoIP systems from Calilio and Ooma allow users to plan phone reminders for appointments and important events.

Sentiment Analysis

Calilio and OOMA have a call sentiment analysis feature that can identify whether a call is positive or negative, enabling agents to modify their communication methods.

Distinct Features

Most Used Words

To understand communication patterns, Calilio's voice analysis features monitor the most frequently used positive and negative terms on calls.

Traffic by Country

With Calilio's VoIP phone system, call traffic data may be analyzed by nation to provide insight into worldwide involvement.

Bulk SMS Campaign

One of Calilio's unique features is the Bulk SMS Campaign. VoIP Bulk SMS campaigns enable companies to deliver many text messages to a targeted audience simultaneously.

Calilio vs. OOMA: Which one is better?

Calilio is a better OOMA alternative if you're looking for a dependable business phone system among the two. Its superior customer experience, advanced features, and better integration and collaboration make it stand out. There is undoubtedly intense competition between the two VoIP service providers regarding features and offerings, but Calilio emerges as the superior option.

Upgrade to Calilio for a feature Beyond OOMA's Capabilities.

Choose a more intuitive, feature-rich VoIP solution for robust integration and exceptional support. Take your communication into the future.

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